I have to say I was rather suprised by the two bad reviews of this business. I have been taking my dogs to this groomer for 10 years and have had very few complaints and when upon a couple of occasions I did not like something, all I had to do was speak up and the issue was remedied immediately. The price a of a full grooming at this establishment can not be beat. Trust me I have done my research as there are numerous groomers closer to my present home and none of them come close to being competitive with A-Better Grooming. All in all I have been happy with the services I have received.