I was excited when I found hat the location us not too far from me, because I have been wanting to try it for a long time.
My first visit was not very positive. I ordered the tacos but asked to hold the jalapenos, because I don't like my food too spicey. I asked to keep some chipotle in, because I like some spice.
As I waited for my food - and I waited a long time - I noticed that the water was empty and asked the gentleman who took my order to refill it.
Eventually my food arrived (at that time I asked for water for a third time; I had asked again while I was waiting for my food). I did not look at my watch, but it took a long time!
The tacos had good flavor but no spices at all. That was very disappointing, because I had asked for milder spices, not to leave them off completely.
In the end, the water was finally refilled as I got ready to leave.
The second time I ate there, I tried the portabello sandwich. It was drenched in sauce and I was unable to even taste the portabello. Big fail! But the service was better this time. Also, when I brought up the issue with the sauce to the gentleman at the register, he offered me a free smoothie at my next visit. That was very nice.
The third time is the charme, right? I ordered the beet burger. It was not bad, even though I had expected more beet flavor.
All in all, I like this place. The fact that they use good quality ingredients and support local farmers is the main reason I will always go back there, but the gender neutral restrooms are a close second. It always looks clean and friendly when you walk in the door.