I called up and got to talk to Grant over the phone about an oil leak coming from my VANOS hose on my e39. Just by talking to him I could tell he knew what he was talking about. Although he wasn't personally working on my car I would think his knowledge reflects those of whom he works with. I called and got scheduled in: 2 days later dropped it off, and picked it up later that day! 10% off to first time customers, who else does that? I plan on making MM my go-to BMW mechanics after a pleasant experience.
Also 75$ for an OEM oil change!