This place is horrible, they are horrible!! Went there two and a half weeks ago to replace one of my phones. The dude helping me was training a new employee, no big deal. After 45min of sitting there, he put the box on the counter. I opened up the box it was no phone in it. So he disappeared off to the back to look for a different phone. Came back and said they don't have another one, but another store in town has one. It would take two or three days to get to their store. After a week I start calling. Some dude keep telling me that he's going to have the manager call me back. Nobody calls. I just got off the phone with the store again 15 minutes ago. They are still telling me that they are going to have the manager call me. 2 1/2 weeks later no progress. I have been a sprint customer for 13 years, been to many different sprint store. This is the worst store ever. They need better manager. Don't go here, you will definitely regret it. I have to put one star to write a comment. I would've put in zero stars.