I wasn't expecting that call from school telling me my daughter had lice. Thank goodness a friend told me about Patti at The Bright Side. We quickly made an appointment. Patti couldn't have been more wonderful! She put me and my daughter at ease. She was thorough, professional, and told us what to do at home...as well as how to prevent getting lice in the future. My husband and I went through every inch of our daughter's head today...and no trace of lice or their eggs. It is worth every penny!