I came to the Crowne Plaza Cleveland Independence for a small banquet for my sorority. The hotel was clean. The staff was friendly and the banquet room was nicely decorated. The service was quick and efficient. The meal began with a simple green salad. The ranch dressing was phenomenal and as a result I really enjoyed my salad. The chicken parmesan that was my main entree was a tad disappointing. The chicken did not have any sauce or cheese. It was simply a breaded chicken breast with a side of pasta. The meal was also disappointing because it arrived cold. The roll that came with the meal was very dry. The meal ended with a German chocolate cake that was tasty but not exceptional. My experience at the Crowne Plaza Cleveland Independence was enjoyable but definitely nothing to write home