It's a coffee shop and the coffee is bad. Stale, weak, bad. Espresso drinks are weak and stale. Drip coffee is stale and weak and not even that hot. Baked goods are all factory-produced, likely cracked open from a Costco plastic box once a week.
Wifi, for YEARS, has been spotty... you're lucky if Gmail will load at all, forget about normal internet usage. They need a new router. The "Jazz" part of their name means they play the jazz radio station for such greats as jazz renditions of The Beatles.
The location is great, the hours are good, the decor... well, they could do it better, but if the coffee and food was in any way better, I would deal with it. As it stands, you are really better off at even the Starbucks up the street or the Timothy's down the street. Belljar's just a couple minutes walk if it's the morning. Alternative Grounds is a better bet if you just want a drip coffee.
They need to get rid of the AWFUL comic sans sign outside.