I dined here last Friday night. After being here numerous times for lunch, I was completely surprised and disappointed by the poor overall dining experience - from the bar, to inexperienced wait staff to poor food preparation. I had to check the website to make sure the restaurant hadn't been sold.
After being seated, it went down hill. Delays with menus, after ordering drinks we were told 20 minutes later that the bar had run out of Aperol. Our appetizer order got mixed up. A simple question about the special soup came back with the name of the soup and no description??? It goes on...
Observations:
1. Wait staff all seemed new, and inexperienced. No ability to describe or recommend anything on the menu. Confusion as to what table was getting food. Why offer table service in the evening if your staff are incapable of handling it?
2. Food flavours were 'off' - calamari extra spicy and then Yukon Potato pizza was tasteless and poorly assembled
3. Big gaps in service. Dirty dishes. Uneven attention -- who was our server??
Hugely disappointed. Don't bother opening in the evenings if you can't manage table service. After this, we can't recommend your restaurant.
Update: I posted this review after waiting for the restaurant to respond to my email. I then called the restaurant and left a message. Still no response. I was hoping that they would try to address the situation. Honestly, it would have been more productive to address the problems that night but we couldn't wait to leave and the staff seemed incapable of answering basic questions, let alone addressing the poor service.