While Jacks Warehouse might not cater to everyones needs, I will give them 5 stars for above & beyond customer service. NEVER have I been treated so well by a retailer.
I called with a manufacturers defect one year after purchase and not only did Jack's make it right, they did it in a timely, friendly & extremely helpful manner. If you are looking for that certain "Piece" for your home, add them to your places to shop. You will not be sorry.