This eyecare optic is horrible as well as their other location in Huntersville. Today I call to get a copy of my prescription, which I know they have. A woman named Teresa answered the phone and asked me a million and one questions as to why I wanted them to send me a copy of my prescription and not Huntersville. Needless to say it was because I had a horrible experience at the Huntersville location in which I had my eye exam and prescription filled but they los my frames which is what I used. So when I finally got her to pull me up she said she couldn't send me my prescription since it's expired, then after I said I didn't care if it was expired she went to say that she couldn't send it since their was no manager or physician there. Don't use this place they lose frames, management and employees are horrible and unprofessional and I'm going to have to call Huntersville, which I really didn't want too. Teresa you have one job and you have every excuse not to do something so simple!