I called the salon to speak about a relaxer treatment and both times I called to get information because I was apprehensive about the treatment. The staff who answered acted like I was a bother to them and they didn't have time for my questions. The answers were very vague and they didn't seem like they wanted my business. I didn't go to the consultation because in all honesty I felt like I would of been rushed out or not given proper answers. Hopefully I can find another salon to help me.