Starting with the positive, this is a busy place. We went around 9 on a Friday and they were definitely hopping inside. We asked to sit on the patio (not sure if we just got there at a good time, but there were plenty of seats outside) and we were immediately seated.
The drinks were strong (major plus), and the food truly was delicious. Our favorites were the veal meatballs (the best and most tender meatballs I've ever had), and the lamb sliders (this was extremely delicious, you won't go to many burger places that serve a burger as flavorful and perfectly cooked as this one).
The service was quite slow at the beginning, and our waiter assured us that it was busier inside. However a drunk driver had been pulled over next to the restaurant and it seemed every single waiter kept coming outside to stand and watch (that really affected my experience and it was extremely unprofessional). I guess they weren't as busy as or waiter said if they all had time to do this?
Overall it was a great experience, I think they just need to train their staff better.