Where do I start......Let me start by telling you how disappointed I was after eating here!! I had really high hopes and was super excited there was a location near me. After trying the Phelan location in CA (after huge recommendations from my BF) I fell in love with their pizza. It was the BEST pizza I have ever tasted...I'm not a huge fan of pizza, but they made me a fan for sure. The ingredients were so FRESH and REALLY YUMMY!!!! The staff was super friendly too, made you feel welcomed.....TOTAL OPPOSITE experience at the Buckeye location however. The staff that only consisted of 3 people were EXTRMELY RUDE! They defiantly did not want to be there AT ALL. The food took FOREVER to get out to us and when it did it was hot and looked great......Looks can be deceiving though.....as I lifted up a slice ALL the ingredients just slipped right off.....The cheese was rubbery, the sauce tasted store bought and the chicken tasted frozen. I LOVE ranch with my pizza and the Phelan location has some of the BEST ranch I've ever had so I said to myself, "at least the ranch will be good" HAHAHAHA!!! The ranch was literally Hidden Valley. WHAT A JOKE!! There is just so much wrong with this location and should be closed down ASAP...They are tarnishing the Pizza Factory name!! It's funny because my Daughter and I got a "bad vibe" as soon as we walked in and now I know why.