I used to love this place as they always do a great job. The last few times I was there I had to walk out because of the few people they now have working there. There used to be many more employees working on a busy weekend but today I counted 5. There were 8 names on the list and they quoted an hours wait. What they do is have clients sit in the pedi chairs and at the mani stations to make it appear there are fewer people waiting. I've gotten stuck sitting at one of the stations and had no one acknowledge me for a half hour. Also, they used to greet you when you walked in the door but not anymore. I feel like they've gotten less appreciative of their clients and they are just not into customer service as they were before.