I've been coming to this salon for over a year now. Ashleigh always does my hair and she's fantastic. All of the other ladies in the salon are always so friendly as well. I'd never go any where else. I'm not sure why there was a one star review, because I've never experienced them not being accommodating- and can't imagine why they would ever be. Perhaps the caller called a bit too late in the day? Any way, best salon ever.