Been to Urban Wax twice - thought both times were consistently great. Two things to note 1) they use hard wax, which I've never experienced in many years of regular waxing - it's great! More precise. 2) for the bikini zones, you change in front of the esthetician. Again, never experienced before and made for a little awkward start, but Hailey(?) made me feel comfortable from there.
Also, I love the package deals - makes so much sense. Glad to have found Urban Wax and will be back. Thanks again Yelp!