I took my sick cat here and they charged me $$$$ for blood work and then never called me with results. I had to chase down the results and finally spoke to a different vet than the one who examined my cat. He said my cat "absolutely did not have hyperthyroid". They said my cat's problems were behavioral and were rude and dismissive of my concerns. I finally took my cat to another vet who diagnosed him with hyperthyroidism. I'm trying medication now and I hope the illness hasn't progressed too far. Otherwise I'll have to have him put to sleep. Don't take your cat here.