I bought a groupon for a teeth whitening session in November 2016. The clinic was clean and the receptionist (who also did my teeth whitening) was very kind. Prior to my appointment, I read warnings from groupon and yelp that the employee has a habit of trying to sell products. This was true and I declined the home whitening kit. I thought the employee was done trying to sell me products and just making small chat (not trying to be rude but she had a slight accent and I did not understand that well) and kept telling me that the prices on groupon were uncertain and that they might increase. I have no prior experience purchasing from groupon so I did not know that you're billed before hand. The receptionist billed me for $70 (excluding tip) and asked me when I would like to set up my next appointment. I had no intentions on having a second teeth whitening session so I told her "I will call you when I have the time". I was very confused why the bill was so high as I had a 20% off coupon and the groupon quoted me ~$45. I called and the employee told me I had purchased a second session. I eventually called back to ask for a refund as there was a misunderstanding and the manager said they did not offer refunds but I would be able to transfer the teeth whitening session to a friend. In the end, I understand that it was my fault for not asking why the bill was $70 before I completed my transaction but this place would've received 4/5 stars if they would just stop trying to push their products onto their clients.