I went in on Friday and worked with Alexis and Mike on upgrading my phone. I was nervous thinking I was going to spend hundreds of dollars for my new iPhone 7 and be there for hours . Wow was I wrong. They broke down my monthly payment (affordable and unlimited!) and even helped me pick out case that's a stand as well, all within an hour. I'll be returning to buy an IPad as well. I recommend this Scottsdale location and ask for Mike or Alexis!