The pizza was amazing and the wine list was great. It has to be one of the most delicious places to eat in greater Montreal. Unfortunately I feel that due to the way my guests and I were treated , I cannot award more than three stars. After a $350 bill ( excluding tip) split four ways, I did not expect the owner to stand next to our table for half an hour staring at us. He was obviously upset that we spent 2 hours at the establishment. He had customers waiting to be seated so he tried to make us feel uncomfortable enough to leave . When he saw that this did not work , he had his waiter ask us to leave. Not only was this rude, it was embarrassing. We may have overstayed our welcome but at the amount of money we spent on wine and food, we deserved to be treated with a little more class. I will never step foot in this location again. While the food was amazing, customer service and appreciation was not.
How would I have handled the situation? I would ask the guests if they would want to purchase another item on the menu! This is a nice way of saying please buy some more or leave....( this was not done by the waiter)...if that doesn't work, politely say to the guests that others are waiting , that you feel horrible to ask them to leave and perhaps give them a free piece of cake to bring home or a small pizza. A gesture like this says...I care about you Mr customer however I also need to serve my other waiting customers. ....common sense !