I think this salon just got too busy. They are no longer careful. I got a full set right before I went on vacation and the polish was thick and clumpy. There was specks of polish on my skin around the nails. She did a design on 2 of my nails and didn't even ask me if I liked how it looked. I didn't have time to go back before I left on my trip so I had to get my nails re-done in New York when I got there and they looked gorgeous! I. Don't know what this place was thinking!! Advice is take your time with each customer and make sure they like their nails before pushing them out of the salon.