I just got off the phone after half an hour on hold trying to ask one simple question about my prescription! This was the third time I called today. The recorded voice said there were 2 callers ahead of me at the beginning of the call. Within 5 minutes it said there was only one caller ahead of me. Noone ever picked up. I used to go to CVS but my insurance stopped using them and now I am forced to use this incredibly slow place. Every time I go to pick up a prescription there it almost always takes at least half an hour or more even if there are only one or two people in front of you. The employees don't seem to make any attempt to go faster and don't seem to care about how long they make you wait. I really need to call my insurance company and find out if I have any other choice because this place REALLY SUCKS!