Holy moly the best soup dumplings I have had outside China. I crave it now that I'm back in the States. I could attempt to find something comparable in New York City the next time I'm there but I fear I won't.
The shrimp and pork dumplings were better than the vegetarian we tried, as vegetarian was a bit dry; it's hard to get really good vegetarian food in a place that is known for their pork/meat, I suppose.
I agree that the reason this place is not 5 stars all the way is simply because of the lackluster (VERY SLOW) service. They're not downright rude or mean, which is acceptable, just not motivated to step it up a notch.
Oh, well, I guess they they don't need to be your friend, as the food speaks for itself.
I wish Amazon could deliver these to me in Massachusetts via drones...