The food was good. We went at 7 p.m. for hotpot which didn't start until 10 p.m. We made the drive, so we stayed anyway. The servers were polite, the bathrooms were very nice, and the place was clean. They never brought one of the dishes we ordered, and one that we did receive had extra ingredients that weren't pictured in the menu. We left those with the dishes. Stars are for food and facility. The two-minute drink service after being seated didn't apply here.