The quality of massage is awesome and I enjoyed many visits, but on my last visit it was made very clear to me that my 20% tip was not adequate and that my "fee" on top of the massage price was $10, which equates to a 28% tip. I was told this in front if other customers and it was embarrassing! The massage quality is 5 stars, but the management quality is only 1 star, thus a 3 rating! I won't be back!