I gladly switched to this shop when it opened up across the street from my condo. However, after numerous occasions when I couldn't pick up or drop off because the store opened late and closed early - irrespecctive of posted times - and far too many missing buttons on shirts I am now driving to my old shop and getting great service again.
The clerks at the Platis shop were always disinterested when I complained. E-mails to the 'contact us' site of the company's website went unanswered.