I really, really wanted to love this place. It's beautiful and in a great location, has lots of highly regarded restaurants and shops. Unfortunately I end up having a decent time only about one out of every five times that I'm there and that's in spite of the place and not because of it.
Take tonight for example; I played at the slots for SEVEN HUNDRED points before I could get a drink. It's a friday night at peak hours, yet there wasn't a waitress to be found. Eventually I asked someone to send a waitress by and when one still didn't come I lucked out by a creepy floor guy corralling one in my direction with what I'd consider lewd behavior (I'm pretty sure he smacked her *behind*).
Try going to the bar to get a drink instead you say? I have. I've been to the downstairs chandelier bar on almost every visit and god forbid you open a tab at the bar, because waitresses on the floor will close you out and make you reopen with them if you order from the bartender (which is often a necessity). Half the girls that I've seen are in over their head, or so it would seem from the way they charge around the floor. It's not the sort of behavior (or level of service) you would expect from a place like this.
I hear that they are having a hard time getting people to gamble here and I can see why. It's a place to come and eat, shop or even stay (I hear the rooms are amazing) but it's not a place to meet friends for a casual drink or gamble (at least in my experience). As a repatriated local I really wanted this place to be more welcoming, but either my expectations were too high or this place is (as I see it) a Las Vegas stereotype; beautiful but lacking substance.