Most of the staff are very friendly and accommodating. The Ohio Ribeye was delicious and I should've paired it with the asparagus (as the server had recommended) because the bok choy just wasn't so great. When my server (Nancee) returned to ask how I liked everything and I said I wasn't a big fan of the bok choy, she quickly offered to replace it with the asparagus which was indeed much better and has a kick.
Be sure to strike up a conversation with Mike in their Charcuterie -- not only is he a wealth of knowledge but he will excited they share it with you. He told me that their manual retro-looking meat slicer cost as much as his brand new Kia. The very sweet hostess let me choose a different table than where she had originally taken me with a can-do attitude while also accommodating my iPhone charging as it was down to 1%. Without hesitation or frustration she simply unplugged her company iPad at the hostess stand and charged my phone over the next 30 minutes or so (Only after first taking a lap around the restaurant to see if she could seat me near an outlet). Another server who'd just flipped around from having delivered someone's check, offered to walk me around (guide me) towards the restroom... Instead of just pointing like most people do today. There was only one exception to this but nearly all staff members delivered just the right balance of friendliness and professionalism. It's a beautiful place with great food - albeit " steakhouse-pricey" - and dependable service.