I have been highlighting my blonde hair for 6 years and it can sometimes be a gamble when you're trying a new salon and stylist. Unfortunately my first experience at Prive wasn't as positive as I'd hoped. I had asked for natural highlights and found them to be stripy and bleach blonde instead. I may have been a bit too picky but after thinking it over I decided to call Prive the next day to see if any changes could be made.
This is where I became very impressed with Prive. They were able to see me that day and Patricia (my new stylist) listened patiently to my concerns. She toned my hair and gave me a few new highlights to limit the stripy look (all free of charge btw). The staff made me feel comfortable and I never felt like an inconvenience or demanding customer which I really appreciated. My new hair looks great!
I was really impressed with Prive's customer service and will definitely be going back.