I own a second home in a community managed by Ossalaer, The community I live in does not have mail service, yet Ossaler sent all correspondence including sewer fees and HOA dues to the physical address. I found out from Ossalaer themselves that all mail was returned, yet they continued to send to that address. Finally I got a letter from an attorney's office stating that there was a lien on my house due to unpaid sewer and HOA dues. What morons, for 15 months they continued to send mail there. Everyone else including Navajo county tax recorder had my mailing address, and the HOA themselves. Yet, Ossalaer didn't bother to find a correct mailing address. When I called them they were absolutely no help either. I finally got it straightened out through my HOA board.