My mechanic shop rented a car for me. I gave Enterprise $50.00 deposit for gas. They called to tell me to pick up the $50.00 deposit but I work 8:00 am to 8:00 pm during the summer so I had to wait 4 days for my day off to pick it uo. When I went to get it they told me they had sent me a check. 2 and a half months at least have transpired and 15 to 20 phone calls later and I have still not recieved my check. They said they mailed one and 3 times told me they had verified the one they supposedly sent had not been cashed and I still have not received it. Next stop Better Business Bureau and State Attorney Generals fraud division to make a complaint. DO NOT DEAL WITH THESE PEOPLE. Something fishy is going on here. Now this particular office had a 2 star rating, why hasn't the regional office or corporate not done anything about this? My wife is making a another call to them right now and each time it is as though they have never heard of us and we have to tell our story over and over again even though we speak to the same people. Dont they keep a tickle list of issues that need to be dealt with? Obviously not otherwise a glance at it would refresh their memory, in fact given the number of calls attempting to get our money everybody in the office should be aware of it and we should not have to recite the problem over and over again just to be put on hold one more time. I will say the the only person who has been of any help is Drew and if I understand the conditions he is working under he is probably as frustrated as I am given who he works for.