Wife and I had dinner here four nights ago and we both ordered the prime. Our drink server was very friendly and helpful, our waitress seemed bored and distant. she had a very difficult time smiling and making small talk. Maybe because she seemed to be Vietnamese although she spoke nearly perfect English.
When our meal arrived and we cut into the prime, it was like cutting a board with a butter knife. I asked for a chainsaw and told our waitress the meat was too hard as did my wife. Our drink master asked if things were good and when we told her the meat was to hard she got the manager who pleasantly got us another cut of prime. Well this to lead to us not eating our primer rib all together because the meat was so hard it nearly broke my teeth. We ended up giving our share to our dog who didn't care if the darn thing was as hard as a rock.
Its been nearly a year since we came here to dine and found the service a big improvement but the quality of the food was a total let down. Now we'll probably never go back to dine on prime rib again, but we really enjoy the Grand Cafe's prime rib at the Red Rock a thousand times better then this place. Seems the cooks need more training on how to prepare their prime rib. Service again is a very big improvement and they now have very nice and helpful people working here.