I visited Scaddabush with my family for a birthday tonight. Whereas the food was delightful, the service we received was unfortunately quite disappointing. To begin with, the quality of the food measured up well to their prices, and the taste is comparable to other Italian restaurants. It definitely left me no room to complain.
The whole aesthetic of the restaurant is really nice with the wooden mismatch chairs and tables, but our table was too small for a group of 6, making it really chaotic between dishes, some of which our server did not even take away.
On top of that, the servers seemed to be busy even with half the restaurant empty. We finished eating at around 8pm (keep in mind that the restaurant closes at midnight) but the tables around us, who left over an hour before, were still covered in untouched, dirty dishes. Our server in particular seemed rather absent minded with the number of times we had asked for takeout boxes before he went off to do something else and forgot about our request. For the birthday, we had brought in a cake that we bought from outside for them to bring out when we finished our meals. When he brought us the cake, however, our table was still littered with our empty plates. If it wasn't for us stacking up our plates and utensils, we would not have had space to even place the cake, let alone eat it with utensils that we had to fetch ourselves.
Service was kind and friendly, but I have to say that with my experience there tonight, it was very inefficient and inconvenient.