Though there are some very good breakfast places closer to our home, my husband is enamored of IHOP pancakes. So when we get coupons in the Sunday paper we come here for breakfast.
They underwent some sort of change last year. The place closed down, then seemed to reopen almost immediately - hiring new people (judging by the help wanted sign on the marquee) and redecorating.
The decor is bland and unremarkable - standard American Chain Restaurant style. We never had any problems with the food before (we go maybe four times a year). The food is still fine. I personally wish they had more crepes on the menu but will survive with my lingonberry sauce.
As others have mentioned, you do need to walk through a narrow wait station on the way to some of the tables. I don't like this, but the staff all seem used to it and so it isn't the worst thing ever. I've never used the restroom so can't comment on that.