Personable, Intelligent and Professional. I move a lot due to the Military, so I can proudly say that I know a thing or two about a good Dental Office. I have been very fortunate to have seen both Dr. Tran and Dr. Tounian for my recent visits. I can't imagine going anywhere else after this! I am not looking forward to finding a new Dentist when the time comes to relocate again.
Jennifer did my cleaning and she was absolutely a pro! Loved the fact that she was explaining some more technical aspects of the cleaning and gave me some insight to the process. Bet you thought, "so how long did this take?" In all honesty she's just a great multi-tasker! The woman was fast and efficient. During the X-rays we decided it was time to take care of a pesky cavity that had been lurking on a suspect tooth. I decided to get comfy and schedule my next appointment with Cheyenne for a Root Canal. The following week I was seen for my Root Canal procedure and was tended to immediately. Oh by the way, they wouldn't dare keep you waiting in this office. Who does that? Do you know any medical offices that actually keep to patients scheduled times? Not me? This is a first! :) Rosie assisted Dr. Tounian throughout the entire procedure and took excellent care of my temporary crown and the fittings. We even learned a thing or two about Doritos and tooth aroma but I'll keep that between Rosie and I. Needless to say, I don't exactly enjoy these kind of visits but they can be smooth when you have a very precise and well trained team working the deed with wonderful bedside manner. I also brought in my new literature from MetLife Dental( going to be taking over Tricare's United Concordia soon ) and Michelle (front desk) was able to go over a few things with me and helped explain the new benefits. What more can you ask for? They truly care about their patients and it shows. I have already reccommended this group to other Military families since they have offices on Rainbow and 215 as well. I'll update after my final permanent crown is fitted. Next on the list is getting a Mouth Guard for my grinding teeth ways! Can't quit a good thing now! Haaay!
P.S. Dr. Tran is a man, not a woman, who did not leave the practice and is an intricate part of Cheyeene Dental & Floss! I've been to the office on (2) separate occasions and have spoken on the phone with Michelle, who is lovely and I find it hard to believe that someone had any problems with Customer Service. Maybe Anastasia B. reviewed a different office by mistake?