I ordered my wedding gown on June 15, 2009 with the promise date of October 27, 2009. At the beginning of November I started calling to check on the status and they kept giving me push back and stating that they had to call the manufacturer. They would not call me back and I had to call them and they would state that they did not have time to call the manufacturer yet and would get back to me. This happened for weeks.
Then at the end of November, I received a phone call early in the morning and they left a voicemail that their number had changed. I called the new number to inquire about the dress and was told they would have to call the manufacturer! And the cycle continued. I started threatening that I would come to the store everyday if I did not get an answer about my dress.
I was told that the manufacturer was back logged and I would have my dress by the new year. Well I called yesterday and found out that the store went out of business!!!! I can't get a hold of the owner and the new number they had given was the alteration shop next door! The old number has been disconnected, the store is closed and their website is down!
My wedding is three months away and I am now stuck disputing to get my money back, trying to get Maggie Sottero supervisors to help me and devastated that the dress I had planned my entire bridal look, bridal party look, etc may not even be a possibility anymore!