NOT a great experience. I thought at first I was being nit picky, but it got worse. The waitress was very standoff-ish and not friendly. She asked for my drink order and, since it was my first time dining there, I asked what they had. She replies, "well what do you want?" in a way that came off snotty. I ordered and had to ask for water even though other tables were getting it upon being seated.
I ordered the poucine and it took so long to come that I considered asking for my check and leaving. It was about 2:00 in the afternoon on a weekday so it was not busy at all. Maybe 3-4 other diners were in there. The first few bites were good and I thought it was worth the long wait. But as I got more into the dish, the fries underneath were mush and so salty they were almost inedible.
My waitress never came to check on me. Not once. I hadn't seen her since I placed my order and I honestly forgot what she looked like. One girl there was setting tables and she was kind. She smiled at me as she walked by and got my check for me after I'd been sitting there for a while, clearly finished with my meal. I placed my bill down and a man came from behind and took it without saying a word. He put my change down and left. Again, maybe I'm being nit picky, but I expect staff to be at least a little friendly and engaging. I left barely more than a dollar as tip because I felt I'd received no actual service. Instead of having a great first experience, I was left feeling like I'd bothered them by choosing to eat there. Overall, mediocre food and terrible service. Will not be returning.