If you are from Woodbridge and need a cartilage piercing, this is the place to go. However, if you are able to make the trek to downtown Toronto, I would advise you to do so.
I got all my cartilage piercings done here (a total of 4) and belly button piercing. The first time was when I got my double helix done. I was charged $110+tax, then waited a few minutes for the piercer, was marked by her, reviewed her suggested piercing area, and after approval, got my piercings. Pain level for the first wasn't bad. You get that very distinct and memorable ear POP sound. The second consecutive piercing was a lot more painful than the first since blood was already rushed to the ear from the first piercing. I didn't have a cell phone at the time so I put my best friend's as my contact info. The first time went well. They seem to be a family run business and the women there kept calling me "bella". It was a time where you would be able to get a discount if you told them the verbal "code" they revealed on facebook.
The second time I came over was a year later to get my rook done and it was seamless and honestly the most painless piercing I've ever had done. I remember paying $55 for this at the time, which is a fairly reasonable rate when compared to the closest piercing/tattoo studio in Woodbridge that charged almost double for a single piercing. Compared to Toronto prices, this fee was just slightly higher at that time, but I came here because I was in the area with my friends.
The third time I arrived was for my belly button piercing. This time my piercing healed very poorly and scarred (I still have the scar). My body rejected the piercing within 3 weeks of having it pierced. The same thing happened to my friend who got hers pierced at the same time, so it's hard to think it was a coincidence. If I remember correctly, the belly piercing was somewhere $65 to $80 + tax. My friend eventually came back half a year later to get hers repierced and her body again rejected the piercing within 3 weeks. I would advise to go elsewhere if you want a belly piercing...I also noticed they never changed my contact info after giving them my cell number when I got my rook done.
The fourth time I arrived was for my daith. When I asked for it at the counter, the piercer didn't know which piercing I was talking about and had to google it (this should have been a red flag). She had trouble piercing me with a straight needle (generally, since a daith is so internal, you need a curved needle). The needle was in my ear for a good 2 minutes before she was able to get the jewelry in. I loved this piercing, but she pierced it too outwards and my body rejected it within 3 weeks again. I was very disappointed.
When I accompanied my friend to a reputable tattoo/piercing shop downtown, that was when I met people with over 10+ years' experience dedicated to the art, and who actually knew what a daith piercing was. Their aftercare instructions were also a lot more thorough than "don't touch it and soak it in sea salt".
Overall, I have a mixed opinion on Planet Silver. Definitely great for regular helix piercings, but I'd go elsewhere for more complex cartilage piercings and belly button piercings.