The service was great -- we were seated immediately on a Thursday night, even though we arrived 15 minutes early for an 8pm reservation.
We were told how everything worked up front -- there were unlimited king crab legs and shrimp at the counter, and everything else was all you can eat (except for oysters: you could have a max of 4 per person and any on top of that was $1 each). They brought us out the sides (calamari, onion rings and fries) and signature dishes (lobster & shrimp mac n' cheese, soba noodle salad) to start, and you could order ceviche or sushi rolls as you pleased (the ceviche was a bit too fruity but still good).
The rest of the food came on skewers. It was really great that the portions were small, so you could try a little bit of everything. Our favourites were the Umadashi Scallops and Black Cod, but everything was excellent. There was constantly food being brought around, and we could ask for extra portions of our favourites.
I asked the manager about the earlier bad reviews, and he admitted that there were some hiccups in the beginning, but they had sorted most of it out and still had a few adjustments to make. We did not find anything to complain about, and would definitely come again, especially for the price of $30 per person.