Terrible service. I signed up for a three day pass online then finally got a chance to try the gym. They told me that the pass expired and offered a one day pass. The whole point was to try the gym at the times I go to see how crowded etc before I joined. I'd rather take my business somewhere else if you can't allow someone to try your gym twice one time in the am and one time after work to see how busy and the accessibility to the equipment.