This is my go-to spot for "dates" with my 2 1/2 year-old son. The staff is ALWAYS courteous and friendly and they go out of their way more often than not. The last time the woman at the register gave my son a stuffed cow and then later a balloon - that made his day!!!
They have great family-themed events (Pirate & Princess night, Mom's Morning Out, etc., Mommy & Son Date Night to name a few) and we really just love going there. They bring your food to your table, which is great when you have your hands full with a little one!! The bathrooms are always clean and the food is of course delicious!
The only complaint I would have is that a lot of older kids seem to end up in the play area. We went a few weeks ago and there were kids in there (unsupervised) that were at least 9 or 10 that were climbing up the slide, on top of the slide, running around and just being really rambunctious. Granted, kids are kids and they were just having fun, but a little girl was coming down the slide when one of the boys was climbing up and she ran right into him. We ended up leaving because my son started trying to copy the little boys and it was just getting a little too rough. Not sure what the solution could be. Perhaps they could be a bit better about patrolling who goes in to play? This has only been the case a few times and has not deterred us from returning.
Overall, the best Chick-Fil-A in our area!!