Locally owned, very nice people, don't lock you into some awful contract. Would not even consider anyone else for my alarm system. These guys bend over backwards to make sure you are happy. Incredible customer service. The best! I have a system on my home, and wanted to get one on another property I have that is near Heber, AZ. They met me at the property and did the install, set up monitoring, the whole thing, and did not charge me anything extra for having the setup a two hour drive outside Phoenix. Great guys.