Right from the start I knew this was not going to be a good experience. We were here for a private function brunch - booked well in advance. The hostess watched us walk in and then walked away as we approached the front. She joined two servers and the bartender in chatting behind the bar. It took almost 10 minutes for someone to come acknowledge us. When they did come over, they were incredibly rude and barely pointed us towards the room in which we were meant to be.
The food is subpar at best with very little flavour or anything special to it. Not only that, but it came out incredibly slow and quite cold as well. Considering the building was less than half full, there really wasn't any reason for it to be that slow. There was never once a quality check, or even a server circulating the room, so there was no way to alert someone to any issues. The coffee was cold and bland as well.
TL;DR: Incredibly bad service, mediocre-at-best food. Doesn't know how to handle private functions (and since that's the case, maybe don't book those events?) I see no reason to return.