When I moved in the only thing that was cleaned was the carpets (which they admitted to). The kitchen cabinets were dirty, kitchen floor board scratched, HAIR in BOTH of the bathtubs, and just overall dirtiness on the walls in each room, plus HAIR ON THE WALL IN MY BATHROOM (it looked like they cut their hair and threw it on the wall). I spoke to and complained to the office about this for 4-6 weeks BEFORE they even acknowledged it. I had to drag someone from the office to my apartment before they actually realized what I was talking about with the hair on my bathroom walls. And when they did they said that it looked like the hair of someone who works for them!!!!!!! WHAT!? DISGUSTING!
11 months later and I'm moving out because things have not gotten better (they have also switched management, nothing changed). I called the office for two requests to be fixed (one bathroom and one kitchen). I spoke to Barbra in the main office (not even at the dream apartments complex) and put in a work order at 11:50am ish.... i called the dream apartment office at 4:30pm, since nothing had been fixed, and they said the request was NEVER received. ARE YOU KIDDING ME?!
Bottom line if you want to pay too much for a "nice" place to live, in a decent location, with no one caring about your actual living experience then go ahead and live here. If you want your needs taken care of and the actual human taken into consideration, than don't.