Unlike previous reviews, I had a blast with the front office staff. They were swamped with walk-ins and technology issues, but they still made me smile and were helpful. The gal who did the preliminary exam stuff was obviously flustered over the technology issues, but who wouldn't be? She still managed to be friendly and thorough. She even took the time to grab one of the technicians from the glasses department, (which by the way is owned by Costco, whereas the Optometrist is it's own entity), and had her measure my pupilatory distance so I could be able to order my glasses online.
The doctor is great too. She was not only thorough, but was very knowledgeable. When I asked a question, she answered it instead of making me feel like it might be too complicated of an answer. She also didn't try to up-sell me on something I don't quite need yet (ahem, bi-focals).
Yes, the waiting area is uncomfortable: but I am not there to be comfortable. I am there to have an amazing doctor check my eyes.
I've never used Costco to purchase my glasses. Since discovering zennioptical.com, I can get a complete pair of glasses for less than $100. (This last time, I got them for $60 with the best of the anti-reflective coating and two sets of clip-on sunglasses...)
I'll definitely return, again, for my next annual eye exam. Thanks guys!!