This place has got to be one of the worst places to take your car. I only needed brake service done on the front brakes. I told them that I do not need rotors and that the front brakes were squeaking. They pulled the car into the bay then LOOKED at the car for about 10 minutes and came to the conclusion( without touching it at all) that I needed rotors on the back and new brakes.
They gave me a quote on the job and began work. I also asked for a balance and rotation. After they received the new rotors from across the street they promptly put them on and put the tires back on without doing the balance/rotation.
I brought it to their attention that the front brakes are what I wanted done and they restated that the front was fine since they checked it (LIE) but they still had not looked at the front brakes. I tell them that this is not true and also that the tires have been put back on the car but the balance/rotation has not been done. They were going to have me pay for a 40 service that I never received (potential costly LIE of OMISSION).
She then tells me if I want them to check to see if there is something wrong with the front brakes it will cost an additional 50.00. I am too livid to think straight at this point and tell her to forget it since I will be charged an extra 50 in order to have them do what I brought the car there for in the first place.
When they finally finish after about two hours the price ended up being well over 330 (another LIE) since I was not quoted anything like that.
Lastly, when I get ready to leave they hand me a broken emblem from the center of my wheel and told me that it was broke when I got there. I had driven over 60 miles before I pulled into their parking lot and I am sure that if it was broken it would have fallen off before now. The reason it broke is because of one of the techs was handling my car tire like it was a basket ball. That is what broke it. I will not use any AAA Car Care Center ever again. I will use ANYBODY BUT AAA Car Care. They have all but ruined the name of a very respected company.