We used Gabriel's appliance twice and after the second time we realized their repair men are not interested in repairing just throwing out some bogus number as to what the cost will be.
Our washing machine was making a horrible noise. The repairman came and left within 5 minutes and said it was the gasket and needed would cost $800. Never did he run the machine to hear the sound. He just assumed it would be this costly fix just what we said.
Then we had them come out to look at our refrigerator. First off I was never told to make sure my fridge was turned on at least 24 hours prior. So the repairman came out and told me he can't do anything or diagnosis the problem with a warm fridge. Ok fine. So we turned it on and they came back out a couple of days later. When he came back out he just kept telling me he won't know the problem unless he opens it all up. But he just kept telling me it could be between $80 and $600. So he cut some lines and determined it would be a bigger fix but again would have to open everything up. He left without really diagnosing what the problem was. Just kept telling me assumptions.
I will never use them again. Don't tell me what it might be tell me what the problem is and how much. I feel like they collect their $60 service fee and just go to a bunch of houses all day long.