I am a new convert to the CND Shellac manicure, and I used the CND manufacturer website to find out who in my area did this kind of manicure. I was impressed with Marie's website, in that she seemed to be both a credible technician and a creative artist. Her pricing was competitive and her location convenient. Best of all, when I called on Friday morning hoping for a same-day appointment, she was able to fit me in. She had a nice array of colors on offer, and she was very professional and friendly. I really enjoyed talking to Marie! I have only just begun taking care of my nails (trying to break the biting habit) but she was gracious and complimentary about my nails. She paid careful attention to her work and happily explained anything I asked about, but she also made natural and friendly conversation. She even tossed in a sample of cuticle oil for me, knowing that I was a nail newbie and wanting to help me stop biting my naIls. I felt comfortable and welcome the whole time. My nails look GREAT and I look forward to seeing Marie again!