I once waited here for 40 minutes because they told me they would be able to give me an eyebrow wax. Every 10 minutes they told me it would be only "5 more minutes." When I had realized how long I had been waiting, I just got up and left. Their waxer wasn't even there.
The started to do this a second time I went, but we were wise to their game. We left after 10 minutes because the waxer was doing nails for three customers AT THE SAME TIME.