Nicole from Bekins A-1 in Las Vegas talked to my wife. During the first call Nicole seemed sympathetic. When she called my wife back after talking to Jose (the driver) she was much less so. Essentially she said it was his word against ours and there was nothing she could do. About Jose telling my wife that we could be billed an additional $500 because the truck couldn't get close enough or "she could take care of them" Nicole said that was standard practice (really extortion is standard?). Of course Jose denied telling my wife that she was "fucking pissing me off." Of course he denied slamming his fist onto our glass topped patio table and of course he denied shouldering me out of the way. Nicole said that if we were so upset at the time and felt so threatened we shoud have called the police. Maybe but it's a sad state when the company you pay almost $3,300 dollars to tells you tough you should have called the cops.
So instead of calling the cops we are filing complaints with every agency we can. Jose is nothing but a bully. In light of all the news of spousal abuse and bullying I am surprised that a national company like Bekins would take such behavior so lightly.
Still waiting for Bekins corporate to resolve this issue. Not sure how you put a dollar on family heirlooms and emotional trauma caused by the bullying, threatening and intimidating Bekins A-1 employee.